Comments on: Negotiate with your users http://clarkbw.net/blog/2009/05/14/negotiate-with-your-users/ Change thrives on me Fri, 12 Mar 2010 02:30:40 +0000 http://wordpress.org/?v=2.9.2 hourly 1 By: Andreas http://clarkbw.net/blog/2009/05/14/negotiate-with-your-users/comment-page-1/#comment-6867 Andreas Wed, 14 Oct 2009 13:00:04 +0000 http://clarkbw.net/blog/?p=641#comment-6867 I totally agree. Bad dialog boxes are found in abundance in almost all types of software. It needs to be addressed! Thanks! I totally agree. Bad dialog boxes are found in abundance in almost all types of software. It needs to be addressed! Thanks!

]]> By: James John Malcolm http://clarkbw.net/blog/2009/05/14/negotiate-with-your-users/comment-page-1/#comment-6570 James John Malcolm Fri, 15 May 2009 19:55:13 +0000 http://clarkbw.net/blog/?p=641#comment-6570 Pretty much all dialogs in Thunderbird should be non-modal. Like the "Failed to connect to server pop.gmail.com" one - which I get 3x if I'm disconnected as I have 3 accounts. It's hell. Dialogs like those should be more like the Firefox 3 "Do you want to save this password" non-modal dialog, but in yellow or something like that. Pretty much all dialogs in Thunderbird should be non-modal. Like the “Failed to connect to server pop.gmail.com” one – which I get 3x if I’m disconnected as I have 3 accounts. It’s hell.

Dialogs like those should be more like the Firefox 3 “Do you want to save this password” non-modal dialog, but in yellow or something like that.

]]> By: Kris Walker http://clarkbw.net/blog/2009/05/14/negotiate-with-your-users/comment-page-1/#comment-6569 Kris Walker Fri, 15 May 2009 16:00:54 +0000 http://clarkbw.net/blog/?p=641#comment-6569 And at the very least you can try to lighten up the situation: http://www.codinghorror.com/blog/archives/001238.html And at the very least you can try to lighten up the situation:
http://www.codinghorror.com/blog/archives/001238.html

]]> By: Xav http://clarkbw.net/blog/2009/05/14/negotiate-with-your-users/comment-page-1/#comment-6568 Xav Fri, 15 May 2009 09:37:06 +0000 http://clarkbw.net/blog/?p=641#comment-6568 Bad example: here the application should just notify the user that the connection failed and attempt to fix it all by itself, exactly as in the xkcd strip Jakub pointed (but maybe not as far:) Bad example: here the application should just notify the user that the connection failed and attempt to fix it all by itself, exactly as in the xkcd strip Jakub pointed (but maybe not as far:)

]]> By: Jakub Steiner http://clarkbw.net/blog/2009/05/14/negotiate-with-your-users/comment-page-1/#comment-6567 Jakub Steiner Fri, 15 May 2009 09:10:59 +0000 http://clarkbw.net/blog/?p=641#comment-6567 Jan, why stop there? http://xkcd.com/416/ :) Jan, why stop there?

http://xkcd.com/416/ :)

]]> By: Jan Nieuwenhuizen http://clarkbw.net/blog/2009/05/14/negotiate-with-your-users/comment-page-1/#comment-6566 Jan Nieuwenhuizen Fri, 15 May 2009 08:15:19 +0000 http://clarkbw.net/blog/?p=641#comment-6566 And what about information? "Try again" could me much more useful if you give the user a fair chance at finding out what really happened. The command, the error message, the log file, etc? And what about information? “Try again” could me much more useful if you give
the user a fair chance at finding out what really happened. The command,
the error message, the log file, etc?

]]> By: Novack http://clarkbw.net/blog/2009/05/14/negotiate-with-your-users/comment-page-1/#comment-6565 Novack Fri, 15 May 2009 02:39:15 +0000 http://clarkbw.net/blog/?p=641#comment-6565 Yes, indeed. That phrase is brilliant, and should be a mantra. Yes, indeed. That phrase is brilliant, and should be a mantra.

]]> By: Fred http://clarkbw.net/blog/2009/05/14/negotiate-with-your-users/comment-page-1/#comment-6564 Fred Fri, 15 May 2009 02:15:43 +0000 http://clarkbw.net/blog/?p=641#comment-6564 Very Good... "Don’t ask users to acknowledge your troubles and stop the negotiation there. Reconnect! Try Again! Even simple actions can help people correct the situation." It should be mandatory that this statement be pasted to every programmers screen. Very Good…

“Don’t ask users to acknowledge your troubles and stop the negotiation there. Reconnect! Try Again! Even simple actions can help people correct the situation.”

It should be mandatory that this statement be pasted to every programmers screen.

]]> By: Erik Snoeijs http://clarkbw.net/blog/2009/05/14/negotiate-with-your-users/comment-page-1/#comment-6562 Erik Snoeijs Thu, 14 May 2009 22:35:32 +0000 http://clarkbw.net/blog/?p=641#comment-6562 I agree 100%, nothing is more frustrating than a application stating the obvious, while asking me to confirm this obvious statement. Yes, telling me you can't connect is fine, but don't also ask me to tell you it is OK. I agree 100%, nothing is more frustrating than a application stating the obvious, while asking me to confirm this obvious statement.
Yes, telling me you can’t connect is fine, but don’t also ask me to tell you it is OK.

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